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System Workflows

The following diagrams illustrate the core operational flows within the Sentra platform.

1. Authentication Flow (Sentra OIDC)​

How an enterprise user authenticates and accesses the Sentra dashboard using SSO and Biometrics.

2. Retrieval-Augmented Generation (RAG) Flow​

How Sentra's AI processes a query via Slack, utilizing role-based access control to fetch the correct internal knowledge.

3. Human-in-the-Loop (Unanswered Queue) Flow​

How Sentra handles unknown queries by preserving them, routing them to human experts, and broadcasting the verified answer back to the user while updating the knowledge base.

4. Verifiable Credential Issuance & Verification​

The lifecycle of an Employee Credential on the Avalanche network.